Privacy Policy

1. Information We Collect

When you use RepairSnap, we may collect:

• Photos: Images you upload for damage analysis. Photos are processed temporarily and deleted within 24 hours.
• Vehicle information: Year, make, model, and location (ZIP code/state) you provide for the estimate.
• Email address: Only if you choose to provide it for receiving your estimate.
• Usage data: Anonymous information about how you interact with the service (pages viewed, features used).
• IP address: Hashed for rate limiting purposes. We do not store your raw IP address.

2. How We Use Your Information

• To generate your repair cost estimate
• To send you your estimate via email (if requested)
• To enforce usage rate limits
• To improve our estimation accuracy
• To monitor and maintain service reliability

3. Data Retention

Estimates and associated photos are automatically deleted 24 hours after creation. Email addresses provided for estimate delivery are retained for product communication purposes. You may request deletion of your email at any time.

4. Third-Party Services

We use the following third-party services to provide our product:

• OpenAI: For AI-powered damage detection (photo analysis)
• Anthropic: For AI-powered repair quote generation

Photos sent to these services are processed according to their respective privacy policies and are not retained by them for model training.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS), hashed IP storage, and automatic data expiration.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected].

7. Changes

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

8. Contact

For privacy inquiries, contact [email protected].